Privacy notice

An owner can sign up with their email and create a company. Team members join using the email their company owner has registered. Each company controls access to its own workspace. WhatsApp processing is optional and accepts messages only from phone numbers registered by that company.

• Your sign-in email, your name, and the company name, country, time zone and currency supplied during setup.
• Company memberships, access settings and your getting-started preferences.
• The messages, photos and documents an employee sends to the company's WhatsApp number, and the replies sent back.
• The employee's name and WhatsApp number, as recorded by the company.
• The records the company keeps, such as purchases and payments, and who entered or approved each one.

Signing people in, maintaining separate company workspaces, recording the company's expenses, asking the sender when something is unclear, reminding people of items waiting on them, and reporting to the company's owner. Nothing is used for advertising and nothing is sold.

The company's own staff, each according to the permissions the company has set for them. An accounting service, if a company connects one and sending is enabled; accounting sending is currently restricted to controlled testing. The services that run the platform: Meta, which carries the WhatsApp messages; the hosting and database providers, in the European Union; and the AI assistant that drafts records from messages, which sees only what the sending employee is permitted to see.

Company records are retained according to the company’s record-keeping needs and applicable requirements. A company may ask for an employee's WhatsApp messages to be removed once the records drawn from them are complete.